Hi Arsenio,

Really appreciate you saying that, mate. It’s taken a while to get all the moving parts lined up, but I agree, it finally feels like we’re at the point where the first spark can catch and actually grow into something real. I’ve started having a few more direct chats with folks about the process, using some of the structure and language you flagged, and it’s definitely helping settle nerves. People just want to see that everything is mapped out and they’re not being rushed or pushed into anything before it’s all clear.

I’ll keep working on the onboarding and compliance docs, and will hold off on anything financial until you’ve got the receiving arrangement and payment/reconciliation docs ready to go. Just let me know as soon as you’re set to send through the nominated account name, BSB, account number, reference, and contribution amount for the controlled test, and I’ll have the first group ready to walk through the steps in one go. If you’ve got any specific instructions for how you want the reporting or participant record kept for the audit trail, flick those through as well so I can slot them straight in.

If you want to run any of the draft docs or the payment/reconciliation format past me before we go live, happy to review from the Aussie compliance side. Will keep you posted as the group shapes up.

Cheers,
Sofia