Refund

Membership Subscription Refund Policy

1. General Policy

We strive to provide the best service possible. However, if you are not satisfied with your membership, you may be eligible for a refund under the following conditions:

2. Refund Eligibility

• Full Refund: You are eligible for a full refund if you cancel your membership within 14 days of the initial purchase.
• Partial Refund: If you cancel after 14 days but within 30 days of the initial purchase, you may be eligible for a partial refund, calculated on a pro-rata basis.
• No Refund: No refunds will be issued after 30 days from the initial purchase.

3. How to Request a Refund

To request a refund, please contact our customer support team at [email protected] with your membership details and the reason for the cancellation. Our team will review your request and respond within 5-7 business days.

4. Processing Time

Approved refunds will be processed within 10 business days. The refund will be credited to the original payment method used during the purchase.

5. Exceptions

• Refunds are not applicable for promotional or discounted memberships.
• Any violation of our terms of service may result in the forfeiture of your refund eligibility.

6. Changes to the Refund Policy

We reserve the right to modify this refund policy at any time. Any changes will be communicated to members via email and updated on our website.